Education

Feliz Navidad

Eat. Drink.

A consultant is often hired to fix problems or suggest improvements for a company. I love walking into a company with fresh eyes to help leaders, owners and managers look at things differently. My greatest joy is recognizing existing, untapped talent already working at these companies.

More often than not, this talent just needs more coaching and structure in order to grow. They may be stuck in the wrong position, but have the heart and passion for the business. I help assess this and make sure the right person is in the right role. The employee is not the only person that needs to make this impactful adjustment. Leaders, owners and managers must also make a significant change to their existing processes to encourage the growth of this individual.

As leaders, owners and managers, the greatest gift you can give your employees is an education from your own experiences. Spend time mentoring your employees. Actual structured, scheduled, individual time with each of your team members. Do not get interrupted. Do not reschedule this meeting because something else is “more important”. Communicate with your employees and provide undivided attention. This is my best recommendation for sales growth.

Providing one-on-one mentoring and seeing successful career growth is the most rewarding result to a true leader. I am thankful for the numerous managers and owners that coached me along the way as I started my career. The gifts they shared with me many years ago are still meaningful to me today.

Inspire.

Christmas is always the time of giving and receiving. I was blessed with a wonderful family that always celebrated the traditional way. Making Christmas cookies. Listening to Johnny Mathis. Sledding in Upstate NY. Sure, all those things were great, but all Christmas meant to me was what presents are for me under the tree??? I just couldn’t wait until December 25th at 7 am when I was ready to rip.

Early Christmas morning, we would sit at the top of the staircase, three of us girls, in our jammies in a row, waiting and waiting for Mom and Dad to get out of bed. Geez, they took forever, but it was worth it once we saw the presents overflowing from below the tree. We were lucky and fortunate kids. Our parents worked really hard and gave a lot to us. As I look back now, they probably gave us too much. But we were kids and we really didn’t know what else was happening in the world. All that mattered was if I got that Barbie dream house and that pair of Jordache jeans.

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I will be heading down to Puerto Vallarta again for Christmas this year. I am looking forward to my daily walk along the Malecon to see the same sights. My favorite walk always happens during the early morning hours of December 25th. On Los Muertos Beach, there is a long line of unwrapped gifts on the beach. One section for boys and the other section for girls. A few elderly people wearing Santa hats organize the boxes in lines, getting their annual system together. They are assembling these gifts for kids in the community to be able to select one each. These elderly people obviously understand the true meaning of Christmas. They are sharing what is the truest of all gifts; love, time, compassion and thoughtfulness. How wonderful that I am reminded of this true gift of Christmas.

Continuing Education. Part Two.

Eat. Drink.

I recently wrote of the importance of continuing education and how leaders and management must encourage and invest in their team’s opportunities for growth. I also stated that the best salespeople always ask endless questions, stretch beyond their comfort zone and are continuously on the quest to always learn more to be the best they can be. This also means that these salespeople should go above and beyond what the company provides to continue to learn and grow.

How? Salespeople should invest their own money and personal time into continuing education to be the best they can be.  

I always appreciate this as a sales leader. We all have personal experiences and “extracurricular” opportunities when and where we learn. We are fortunate to work in an industry that is relatable and “tangible” during our free time. (I mean let’s be honest, what family member has not seen us looking at china patterns and commenting on service every time we go out to dinner?? And going to a relative’s wedding … fuhgettaboutit!). Bringing these out-of-work experiences back to the office only broadens all of our knowledge base. So spend your own dime on your own time out of the workplace to recognize that these extra “investments” spent are only furthering your knowledge base.


Inspire.

I recently dined at a Three Star-Michelin restaurant in a resort town in the southeastern Bavarian region of Germany. It was toward the end of our ten-day journey across magnificent Switzerland and Germany and I am embarrassed to admit, I was getting “fooded” out. I also knew the financial commitment was going to be about 500 euro each for food and wine (about $600 USD per person). However, I made the reservation at the Restaurant Uberfährt in advance, and I am a firm believer in honoring my commitments. The restaurant had fabulous reviews and I was destined to see what it was all about.

To say this was one of the highlights of my ten days abroad is an understatement. How often can one experience a culinary education like this? The three of us were all “varied” in our fine-dining history; one was a complete novice and actually intimidated; the other would normally experience this as a business transaction. I myself had only the good fortune of dining at Michelin star restaurants through my industry, always eating alongside chefs who ordered and guided me along the way.

We opted for the “seven” course which really turned out to be ten eye-opening and mouth-watering creations. The level of creativity impressed us as each dish was set before us. Chef Christian Jürgens passion was evident  as each course was designed to showcase his unique culinary art. The table and wine service was outstanding. I will let the photos explain the rest.

Eggplant and Chicken Mousse and Olives

Eggplant and Chicken Mousse and Olives

Morrel

Morrel

Golden Eye

Golden Eye

Pavlova with Pineapple Strawberries

Pavlova with Pineapple Strawberries

Patisserie

Patisserie

I now look back and am so thankful I did not cancel this unforgettable experience. It would have been a shame to miss the craftsmanship and art that was lovingly presented as food. We are lucky to be in an industry that allows us to learn from something that we do every day … eating, entertaining and inspiring.